Shipping & Returns

Shipping Policy


  • Orders are shipped Monday - Friday. We do not ship orders on Saturday or Sunday.
  • We ship all in-stock standard orders within 1 to 3 business days unless otherwise stated in the product listing.
  • Orders received after 2 pm PST will be shipped out the following business day. If you need the item sooner please call us at 1-800-843-7718 and we can expedite your shipping to 3 Day, 2 Day, or Overnight.
  • Your order may come from one or more of our warehouses and may arrive in multiple packages.
  • If we are at a show you will be contacted about the shipping time frame, as all our stock is not in shop at the time.
  • Custom orders generally ship within 4-12 weeks, depending on the item. This timeframe is subject to change. If, for some reason, your order will take longer than usual to arrive you will be contacted by a Woods’ Western team member.

Return Policy

  • All refused shipments are subject to a 3% restocking fee and original shipping cost fee.
  • Shipping fees related to international refusals are the responsibility of the customer.
  • Shipping costs are not refundable.
  • Sales of custom items and sale items are final.

If your custom chaps, chinks or apparel do not fit they may be returned for alterations. 

We look forward to growing and changing with you as your needs and desires change in the show pen. We are extremely grateful to have met so many great friends along this journey and to continue to make more friends along the way. See you at the next horse show!

Dan & Babe Woods